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Manager
Desjardins. Support the immediate supervisor by helping with work organization, operational planning and special initiatives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational planning, performance management, and change management while fostering employee engagement and diversity. Proven ability to manage teams, drive business results, and ensure client satisfaction in alignment with organizational values.
Highest-signal resume keywords
Operational PlanningPerformance ManagementChange ManagementTeam ManagementBusiness Intelligence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Action Plan DevelopmentProject ManagementProcess ImprovementBusiness Plan ImplementationReport Production
Soft Skills
Employee EngagementTalent AttractionDiversity PromotionCommunication PracticesSkills Development
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Desjardins ValuesMember SatisfactionClient SatisfactionStrategic OrientationsSales Management
About the role
Key responsibilities & impact- Support the immediate supervisor by helping with work organization, operational planning and special initiatives
- Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
- Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
- Define and ensure the implementation of activities related to the unit’s services and ensure entrusted projects are carried through to maximize targeted business results and member and client satisfaction
- Support the administrative unit’s action plan by successfully managing individual and team performance
- Continuously improve the management of processes under your responsibility
- Promote Desjardins Group’s cooperative values
- Represent the organization and conduct business intelligence
- Manage sales or operations activities or a specialized support sub-function
- Administer the group’s service offer, develop and implement its business plan, and oversee activities supporting strategic orientations
- Manage people and performance, produce reports, and ensure member/client satisfaction
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of ten years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment