Manager

Desjardins

. Support the immediate supervisor with work organization, operational planning, and special initiatives .

Posted 10/5/2026full-timeMontréal • CanadaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong operational planning and management skills, with a focus on employee engagement, talent retention, and change management. Proven ability to align unit activities with strategic organizational goals and ensure high levels of member/client satisfaction.

Highest-signal resume keywords

Operational PlanningChange ManagementEmployee EngagementPerformance ManagementBusiness Intelligence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Action Plan DevelopmentProject ManagementReport ProductionService Activity ImplementationStrategic Alignment

Soft Skills

Communication PracticesTalent AttractionDiversity PromotionContinuous Improvement

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Desjardins GroupCooperative ValuesMember SatisfactionClient Satisfaction

About the role

Key responsibilities & impact

Support the immediate supervisor with work organization, operational planning, and special initiatives
Develop, implement, and track the unit’s action plan
Align activities with organizational strategic orientations and other administrative units
Establish management and communication practices supporting change management, talent attraction and retention, skills development, employee engagement, and diversity
Define and implement unit service activities
Ensure entrusted projects are completed to maximize business results and member/client satisfaction
Manage individual and team performance
Continuously improve management processes
Promote Desjardins Group’s cooperative values
Represent the organization and conduct business intelligence
Produce reports and ensure member/client satisfaction

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of eight years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment