Manager

Desjardins

. Support the immediate supervisor by helping with work organization, operational planning and special initiatives .

Posted 10/6/2026full-timeMontréal • CanadaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing team performance and driving results while fostering a culture of engagement and diversity. Proficient in strategic planning and operational management, with a focus on customer satisfaction and talent development.

Highest-signal resume keywords

Bachelor's DegreeNine Years Relevant ExperienceKnowledge of FrenchIntermediate Advanced Proficiency in EnglishAbility to Manage People and Performance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Effective CommunicationCustomer FocusDecision QualityAction OrientedEngagement

Industry Keywords

Performance ManagementChange ManagementTalent AttractionEmployee EngagementDiversityBusiness IntelligenceStrategic MindsetTeam DevelopmentOperational PlanningCooperative Values

About the role

Key responsibilities & impact

Support the immediate supervisor by helping with work organization, operational planning and special initiatives
Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
Define and ensure the implementation of activities related to the unit’s services and ensure entrusted projects are carried through to maximize targeted business results and member/client satisfaction
Support the administrative unit’s action plan by successfully managing individual and team performance
Continuously improve the management of processes under your responsibility
Promote Desjardins Group’s cooperative values
Represent the organization and conduct business intelligence

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of nine years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Ability to make quality decisions and build effective teams
Ability to manage people and performance
Ability to produce reports and ensure member/client satisfaction
Action oriented
Communicates effectively
Customer Focus
Decision quality
Develops talent
Differences
Drive results
Engagement
Nimble learning
Strategic mindset
Teams

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment