Manager

Desjardins

. Support the immediate supervisor with work organization, operational planning, and special initiatives .

Posted 10/2/2026full-timeMontréal • CanadaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational planning, performance management, and change management while fostering talent development and diversity initiatives. Proficient in aligning action plans with organizational strategies to enhance member and client satisfaction.

Highest-signal resume keywords

PMI CertificationManagement ExperienceOperational PlanningPerformance ManagementChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Action Plan DevelopmentProject ManagementBusiness IntelligenceReport ProductionPerformance Tracking

Soft Skills

CourageTalent DevelopmentDrive ResultsTeam CollaborationEmployee Engagement

Certifications & Qualifications

PMI Certification

Industry Keywords

Diversity InitiativesTalent AttractionOrganizational StrategyMember SatisfactionClient Satisfaction

About the role

Key responsibilities & impact

Support the immediate supervisor with work organization, operational planning, and special initiatives
Develop, implement, and track the unit’s action plan
Align the unit’s action plan with organizational strategic orientations and other administrative units
Establish management and communication practices supporting change management, talent attraction and retention, skills development, employee engagement, and diversity
Define and implement activities related to the unit’s services
Ensure entrusted projects are completed to maximize business results and member/client satisfaction
Manage individual and team performance
Continuously improve management processes under responsibility
Promote Desjardins Group’s cooperative values
Represent the organization and conduct business intelligence
Produce reports and oversee member/client satisfaction

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of nine years of relevant experience, including five years in a management role
Other combinations of qualifications and relevant experience may be considered
PMI Certification
Knowledge of French is required
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Ability to support work organization, operational planning, special initiatives, action plans, performance management, talent development, change management, and diversity initiatives
Courage, Develops talent, Drive results, Teams

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment