Market Development Manager

Desjardins

. Support the immediate supervisor by helping to develop business strategies in line with Desjardins’s strategic priorities and the unit’s challenges .

Posted 10/30/2026full-timeMontréal • CanadaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing business strategies aligned with organizational priorities, managing team performance, and enhancing member/client experiences. Proficient in risk management, continuous process improvement, and talent development within a cooperative framework.

Highest-signal resume keywords

Business Strategy DevelopmentTeam LeadershipRisk ManagementCustomer FocusTalent Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Plan DevelopmentProcess ImprovementPerformance MonitoringService Offer DevelopmentChange Management

Soft Skills

CoachingEngagementDecision QualityAction OrientedNimble Learning

Certifications & Qualifications

Mutual Fund Representative Certificate

Industry Keywords

Desjardins BrandCooperative ValuesMember ExperienceClient ExperienceTeam Synergy

About the role

Key responsibilities & impact

Support the immediate supervisor by helping to develop business strategies in line with Desjardins’s strategic priorities and the unit’s challenges
Ensure the quality of services and business relationships, and manage the member/client experience
Implement and monitor the action plan to achieve target results
Put in place management and communication practices that promote talent acquisition and management, team synergy and change management
Lead, coach and motivate the team to develop skills, boost engagement and empower employees
Implement and develop a competitive, profitable service offer for the sector, incorporating partnerships with other components
Ensure the efficiency and continuous improvement of processes, and boost profitability
Promote the Desjardins brand and strengthen the organization’s roots in the community
Uphold Desjardins’s cooperative values
Draw up and monitor a business plan addressing priorities, challenges and objectives
Ensure sector performance and sound, prudent risk management
Follow up on results
Manage the team and department performance
Oversee employees’ skills development and ensure high-quality service
Coach team members and provide advisory services and specific recommendations based on member and client needs

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of eight years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Mutual fund representative certificate – Autorité des marchés financiers
Knowledge of French is required
Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Action oriented
Customer Focus
Decision quality
Develops talent
Differences
Drive results
Engagement
Nimble learning
Teams

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment