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Market Development Manager
Desjardins. Lead the department and strategically and operationally manage a team dedicated to selling financial products and services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing teams dedicated to selling financial products, with a focus on building long-term client relationships and ensuring high-quality service. Proven ability to implement strategic business plans, drive results, and promote talent development within the organization.
Highest-signal resume keywords
LeadershipFinancial Products SalesMutual Fund Representative CertificateBusiness Strategy DevelopmentCustomer Focus
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Plan DevelopmentRisk ManagementPerformance MonitoringProcess EfficiencyService Quality Management
Soft Skills
CoachingTeam MotivationEngagementDecision QualityNimble Learning
Certifications & Qualifications
Mutual Fund Representative Certificate
Industry Keywords
Financial ServicesClient Relationship ManagementTalent AcquisitionContinuous ImprovementDesjardins Cooperative Values
About the role
Key responsibilities & impact- Lead the department and strategically and operationally manage a team dedicated to selling financial products and services
- Build and maintain long-term business relationships with members and clients
- Draw up and monitor a business plan addressing priorities, challenges and objectives
- Ensure sector performance and sound and prudent risk management in accordance with standards
- Follow up on results and manage employees’ and the department’s performance
- Oversee employee skill development and ensure high-quality service
- Coach team members and provide advisory services and specific recommendations
- Support the immediate supervisor in developing business strategies aligned with Desjardins’s strategic priorities
- Ensure service quality, business relationships, and member/client experience
- Implement and monitor action plans to achieve target results
- Promote talent acquisition and management, team synergy, and change management
- Lead, coach, and motivate the team to develop skills, boost engagement, and empower employees
- Implement and develop a competitive, profitable service offer with partnerships across the organization
- Ensure process efficiency, continuous improvement, and profitability
- Promote the Desjardins brand and strengthen community roots
- Uphold Desjardins’s cooperative values
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of six years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Mutual fund representative certificate – Autorité des marchés financiers
- Knowledge of French is required
- Action oriented
- Customer Focus
- Decision quality
- Develops talent
- Differences
- Drive results
- Engagement
- Nimble learning
- Teams
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment