Market Development Manager

Desjardins

. Support the immediate supervisor by helping to develop business strategies aligned with Desjardins’s strategic priorities and the unit’s challenges .

Posted 11/5/2026full-timeLouiseville • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing business strategies, managing team performance, and enhancing member/client experiences while upholding cooperative values. Proficient in risk management and continuous improvement to drive profitability and service quality.

Highest-signal resume keywords

Bachelor's DegreeMutual Fund Representative CertificateTeam LeadershipCustomer FocusRisk Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Action OrientedDecision QualityDevelops TalentDrive ResultsEngagement

Certifications & Qualifications

Mutual Fund Representative Certificate

Industry Keywords

Financial ProductsBusiness StrategiesMember ExperienceContinuous ImprovementTalent AcquisitionService QualityCommunity EngagementOperational PerformanceTeam SynergyChange Management

About the role

Key responsibilities & impact

Support the immediate supervisor by helping to develop business strategies aligned with Desjardins’s strategic priorities and the unit’s challenges
Ensure the quality of services and business relationships, and manage the member/client experience
Implement and monitor the action plan to achieve target results
Establish management and communication practices that promote talent acquisition and management, team synergy and change management
Lead, coach and motivate the team to develop skills, boost engagement and empower employees
Implement and develop a competitive, profitable service offer for the sector, incorporating partnerships with other components
Ensure process efficiency and continuous improvement, and boost profitability
Promote the Desjardins brand and strengthen the organization’s roots in the community
Uphold Desjardins’s cooperative values
Manage the strategic and operational performance of a team selling financial products and services
Build and maintain long-term business relationships with members and clients
Develop and monitor a business plan addressing priorities, challenges and objectives
Ensure sector performance and sound, prudent risk management
Follow up on results
Oversee employee skill development and ensure high-quality service
Coach team members and provide advisory services and recommendations tailored to member and client needs

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of six years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Mutual fund representative certificate – Autorité des marchés financiers
Knowledge of French is required
Available for travel to the service centres of Caisse Desjardins de l'Ouest de la Mauricie
Available to work Monday through Friday, including one evening per week
Action oriented
Customer Focus
Decision quality
Develops talent
Differences
Drive results
Engagement
Nimble learning
Teams

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment