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Market Development Manager
Desjardins. Lead the department and manage a team dedicated to selling financial products and services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading teams to sell financial products and services while ensuring high-quality service and member/client experience. Proficient in developing business strategies, managing performance, and promoting talent acquisition and continuous improvement.
Highest-signal resume keywords
Team LeadershipBusiness Strategy DevelopmentRisk ManagementMutual Fund Representative CertificateBilingual Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Plan DevelopmentPerformance MonitoringRisk ManagementService Quality AssuranceProcess EfficiencyContinuous ImprovementFinancial Product SalesTalent ManagementAction Plan ImplementationClient Relationship Management
Soft Skills
CoachingMotivatingEngagement BoostingAdvisory ServicesChange Management
Certifications & Qualifications
Mutual Fund Representative Certificate
Industry Keywords
Financial ProductsService QualityBusiness RelationshipsDesjardins BrandCooperative Values
About the role
Key responsibilities & impact- Lead the department and manage a team dedicated to selling financial products and services
- Build and maintain long-term business relationships with members and clients
- Develop and monitor a business plan addressing priorities, challenges and objectives
- Ensure sector performance and sound, prudent risk management
- Follow up on results and manage department performance
- Oversee employee skills development and ensure high-quality service
- Coach team members and provide advisory services and recommendations
- Help develop business strategies aligned with Desjardins’s strategic priorities
- Ensure service quality, business relationships and member/client experience
- Implement and monitor action plans to achieve target results
- Promote talent acquisition and management, team synergy and change management
- Lead, coach and motivate the team to develop skills, boost engagement and empower employees
- Implement and develop a competitive, profitable service offer with partnerships
- Ensure process efficiency and continuous improvement, and boost profitability
- Promote the Desjardins brand and strengthen the organization’s community roots
- Uphold Desjardins’s cooperative values
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of nine years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Mutual fund representative certificate – Autorité des marchés financiers
- Strong communication skills in both French and English, both oral and written
- Available to travel between all three service centres
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Workplace accommodations available at any stage in the recruitment process