Market Development Manager

Desjardins

. Lead the department and strategically and operationally manage a team dedicated to selling financial products and services .

Posted 10/14/2026full-timeSherbrooke • CanadaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing teams dedicated to selling financial products, with a focus on developing talent, ensuring service quality, and driving results. Possesses expertise in strategic planning, risk management, and fostering long-term business relationships.

Highest-signal resume keywords

LeadershipFinancial Products SalesRisk ManagementTalent DevelopmentCustomer Focus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Plan DevelopmentPerformance MonitoringProcess EfficiencyService Quality ManagementStrategic Planning

Soft Skills

CoachingEngagementDecision QualityAction OrientedNimble Learning

Certifications & Qualifications

Mutual Fund Representative Certificate

Industry Keywords

Financial ServicesClient Relationship ManagementContinuous ImprovementTeam SynergyDesjardins Brand Promotion

About the role

Key responsibilities & impact

Lead the department and strategically and operationally manage a team dedicated to selling financial products and services
Build and maintain long-term business relationships with members and clients
Draw up and monitor a business plan addressing priorities, challenges and objectives
Ensure sector performance and sound, prudent risk management in accordance with standards
Follow up on results and manage employee and department performance
Oversee employee skills development and ensure high-quality service
Coach team members and provide advisory services and recommendations based on member and client needs
Help develop business strategies aligned with Desjardins’s strategic priorities and unit challenges
Ensure service quality, business relationships and member/client experience
Implement and monitor action plans to achieve target results
Establish management and communication practices supporting talent acquisition, talent management, team synergy and change management
Lead, coach and motivate the team to develop skills, increase engagement and empower employees
Develop a competitive and profitable service offering, including partnerships with other components
Ensure process efficiency and continuous improvement and improve profitability
Promote the Desjardins brand and strengthen community roots
Uphold Desjardins’s cooperative values

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of nine years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Mutual fund representative certificate – Autorité des marchés financiers
Knowledge of French is required
Action oriented
Customer Focus
Decision quality
Develops talent
Differences
Drive results
Engagement
Nimble learning
Teams

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Recruitment process and job accommodations available