Market Development Manager

Desjardins

. Support the immediate supervisor by helping to develop business strategies aligned with Desjardins’s strategic priorities and unit challenges .

Posted 10/2/2026full-timeCasselman • CanadaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing business strategies, managing team performance, and enhancing member/client experiences in the financial services sector. Proficient in talent management, process efficiency, and risk management while upholding cooperative values.

Highest-signal resume keywords

Business Strategy DevelopmentTeam Leadership and CoachingFinancial Products and Services ManagementBilingual Communication SkillsMutual Fund Representative Certificate

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Plan PreparationPerformance MonitoringRisk ManagementProcess ImprovementService Quality Management

Soft Skills

Team MotivationRelationship BuildingChange ManagementEngagement Enhancement

Certifications & Qualifications

Mutual Fund Representative Certificate

Industry Keywords

Financial ServicesDesjardins Brand PromotionTalent AcquisitionClient Experience ManagementContinuous Improvement

About the role

Key responsibilities & impact

Support the immediate supervisor by helping to develop business strategies aligned with Desjardins’s strategic priorities and unit challenges
Ensure service quality and business relationships, and manage the member/client experience
Implement and monitor action plans to achieve target results
Establish management and communication practices supporting talent acquisition, talent management, team synergy and change management
Lead, coach and motivate the team to develop skills, increase engagement and empower employees
Implement and develop a competitive, profitable service offer with partnerships across the organization
Ensure process efficiency and continuous improvement, and increase profitability
Promote the Desjardins brand and strengthen the organization’s community roots
Uphold Desjardins’s cooperative values
Strategically and operationally manage a team selling financial products and services
Build and maintain long-term relationships with members and clients
Prepare and monitor a business plan addressing priorities, challenges and objectives
Ensure sector performance and sound, prudent risk management
Follow up on results and manage employee and department performance
Oversee employee skills development and ensure high-quality service
Serve as coach and provide advisory services and recommendations based on member and client needs

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of nine years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Mutual fund representative certificate – Autorité des marchés financiers
Strong communication skills in both French and English, both oral and written
Available to travel between all three service centres

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Accommodations at any stage in the recruitment process