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Market Development Manager
Desjardins. Lead the department and strategically and operationally manage a team dedicated to selling financial products and services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing teams dedicated to selling financial products, with a focus on building long-term client relationships and ensuring high-quality service. Proficient in strategic planning, risk management, and continuous improvement to drive profitability and enhance the member experience.
Highest-signal resume keywords
Bachelor's DegreeMutual Fund Representative CertificateTeam LeadershipRisk ManagementCustomer Focus
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Action OrientedDecision QualityDevelops TalentDrive ResultsEngagement
Certifications & Qualifications
Mutual Fund Representative Certificate
Industry Keywords
Financial ProductsBusiness RelationshipsPerformance ManagementService QualityContinuous Improvement
About the role
Key responsibilities & impact- Lead the department and strategically and operationally manage a team dedicated to selling financial products and services
- Build and maintain long-term business relationships with members and clients
- Draw up and monitor a business plan addressing priorities, challenges and objectives
- Ensure sector performance and sound and prudent risk management in accordance with standards
- Follow up on results and manage employee and department performance
- Oversee employee skills development and ensure high-quality service
- Coach team members and provide advisory services and specific recommendations
- Support the immediate supervisor in developing business strategies aligned with Desjardins’s strategic priorities
- Ensure service quality, business relationships and the member/client experience
- Implement and monitor action plans to achieve target results
- Establish management and communication practices supporting talent acquisition, team synergy and change management
- Lead, coach and motivate the team to develop skills, boost engagement and empower employees
- Implement and develop a competitive, profitable service offer incorporating partnerships with other components
- Ensure process efficiency and continuous improvement and boost profitability
- Promote the Desjardins brand and strengthen the organization’s roots in the community
- Uphold Desjardins’s cooperative values
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of eight years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Mutual fund representative certificate – Autorité des marchés financiers
- Knowledge of French is required
- Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
- Action oriented
- Customer Focus
- Decision quality
- Develops talent
- Differences
- Drive results
- Engagement
- Nimble learning
- Teams
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment