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Desjardins

Office Operations Agent

Desjardins

. Carry out the unit’s operational and administrative processes .

Posted 10/2/2026full-timeMontréal • CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational and administrative capabilities, including data analysis, report generation, and quality control. Proficient in developing and improving work methods while providing effective support and recommendations.

Highest-signal resume keywords
Data AnalysisReport GenerationQuality ControlAdministrative SupportBilingual in French

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data EntryData ExtractionData ProcessingData CompilationReport RevisionStatistical AnalysisProblem SolvingPresentation PreparationOperational ProcessesAdministrative Processes
Soft Skills
CommunicationCollaborationAttention to DetailAdaptabilityCritical Thinking
Certifications & Qualifications
General College Diploma

About the role

Key responsibilities & impact
  • Carry out the unit’s operational and administrative processes
  • Analyze, produce and revise reports and statistics
  • Carry out administrative, operational and quality control measures and take corrective action, following up as needed
  • Perform administrative tasks, including data entry, extraction, processing, compilation and coding
  • Help develop and improve work methods and procedures
  • Provide information about policies, programs and processes in the field
  • Prepare and revise presentations and related documents
  • Provide administrative and operational support to the organization
  • Help process and analyze information, solve problems and prepare recommendations

Requirements

What you’ll need
  • General college diploma in a related field
  • A minimum of two years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required

Benefits

Comp & perks
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment