Office Operations Agent

Desjardins

. Perform administrative tasks, including document collection, entry, compilation, coding and transcription .

Posted 11/3/2026full-timeJonquière • CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative and operational support capabilities, including data entry, document management, and customer service. Proficient in French, with a focus on maximizing productivity and adapting to various operational needs.

Highest-signal resume keywords

Data EntryDocument ManagementAdministrative SupportFrench Language ProficiencyOperational Productivity

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data ProcessingDatabase Data Integrity VerificationDocument CollectionDocument FilingTranscription

Soft Skills

Action OrientedCustomer FocusDrive ResultsNimble LearningSituational Adaptability

Certifications & Qualifications

High School Diploma

Industry Keywords

Clerical SkillsOperational SupportAdministrative TasksInformation DistributionPresentation Preparation

About the role

Key responsibilities & impact

Perform administrative tasks, including document collection, entry, compilation, coding and transcription
Distribute, process and file documents
Provide information about the unit’s day-to-day operations
Help prepare presentations and related documents
Provide administrative and operational support to the organization
Maximize operational productivity
Respond to common administrative and operational questions and handle requests for general information
Support the unit’s day-to-day operations, operational objectives, and initiatives

Requirements

What you’ll need

High school diplomas in a related field
A minimum of two years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Ability to perform data entry, data processing, and database data integrity verification
Administrative and operational support skills
Clerical and administrative task skills
Action oriented
Customer Focus
Differences
Drive results
Nimble learning
Situational adaptability

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment