Office Operations Agent

Desjardins

. Provide administrative and operational support to the organization .

Posted 10/2/2026full-timeMontréal • CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative and operational support capabilities, with expertise in data entry, report analysis, and quality control measures. Proficient in developing work methods and preparing presentations, while effectively communicating policies and processes.

Highest-signal resume keywords

Data EntryReport AnalysisQuality ControlPresentation PreparationBilingual in French

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ExtractionData ProcessingData CompilationReport ProductionQuality Control MeasuresAdministrative ProcessesOperational ProcessesWork Method DevelopmentStatistical AnalysisDocument Revision

Soft Skills

Organizational SkillsCommunication SkillsAnalytical SkillsProblem-Solving SkillsAttention to Detail

Certifications & Qualifications

General College Diploma

About the role

Key responsibilities & impact

Provide administrative and operational support to the organization
Maximize operational productivity
Carry out the unit’s operational and administrative processes
Analyze, produce and revise reports and statistics
Carry out administrative, operational and quality control measures and take corrective action, following up as needed
Perform data entry, extraction, processing, compilation and coding
Help develop and improve work methods and procedures
Provide information about policies, programs and processes in the field
Prepare and revise presentations and related documents

Requirements

What you’ll need

General college diploma in a related field
A minimum of two years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Ability to carry out administrative and operational processes
Ability to analyze, produce and revise reports and statistics
Ability to perform data entry, extraction, processing, compilation and coding
Ability to carry out quality control measures and take corrective action
Ability to develop and improve work methods and procedures
Ability to provide information about policies, programs and processes
Ability to prepare and revise presentations and related documents

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment