Operational Efficiency Advisor

Desjardins

. Design and improve business processes and ways of working with a focus on operational efficiency .

Posted 10/23/2026full-timeMississauga • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in analyzing and improving business processes within the Property and Casualty Insurance sector, utilizing Lean Six Sigma methodologies to enhance operational efficiency and stakeholder alignment. Strong bilingual communication skills in French and English facilitate effective advisory support and collaboration.

Highest-signal resume keywords

Lean Six Sigma MethodologiesProperty And Casualty Insurance Industry KnowledgeBusiness Process ImprovementStakeholder AlignmentBilingual Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process AnalysisOperational Efficiency ImprovementRoot Cause AnalysisChange Impact AssessmentContinuous Improvement Initiatives

Soft Skills

Strong Communication Skills

Industry Keywords

Property And Casualty InsuranceOperational ProcessesAdvisory GuidancePerformance MeasurementRisk Identification

About the role

Key responsibilities & impact

Design and improve business processes and ways of working with a focus on operational efficiency
Provide advisory guidance and support to Property & Casualty Insurance operational sectors
Diagnose challenges, issues, business needs, and problems to define desired outcomes
Analyze end-to-end processes and ways of working to identify root causes, pain points, risks, and improvement opportunities
Assess impacts of changes and initiatives on operations, processes, employees, members and clients, systems, and business partners
Develop and recommend improvement solutions and action plans
Coordinate continuous improvement initiatives and stakeholder alignment through implementation
Measure results, monitor progress, and recommend adjustments

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of four years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Strong communication skills in both French and English, oral and written
Knowledge of Lean Six Sigma methodologies
Strong understanding of the Property and Casualty Insurance industry

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Accessibility accommodations during the recruitment process