Operational Efficiency Advisor

Desjardins

. Contribute to the design and improvement of business processes and ways of working, focusing on operational efficiency .

Posted 10/23/2026full-timeMississauga • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in analyzing and improving business processes within the Property and Casualty Insurance industry, utilizing Lean Six Sigma methodologies to enhance operational efficiency and stakeholder collaboration. Strong bilingual communication skills in French and English support effective advisory guidance and continuous improvement initiatives.

Highest-signal resume keywords

Lean Six Sigma MethodologiesProperty And Casualty Insurance KnowledgeBilingual Communication SkillsBusiness Process ImprovementStakeholder Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process AnalysisOperational Efficiency ImprovementChange Impact AssessmentRoot Cause AnalysisContinuous Improvement Initiatives

Soft Skills

Strong Communication SkillsCustomer FocusInterpersonal SavvyAction OrientedNimble Learning

Industry Keywords

Property And Casualty InsuranceOperational ProcessesBusiness Needs DiagnosisStakeholder AlignmentPerformance Measurement

About the role

Key responsibilities & impact

Contribute to the design and improvement of business processes and ways of working, focusing on operational efficiency
Provide advisory guidance and support to Property & Casualty Insurance operational sectors in continuous improvement and transformation initiatives
Diagnose challenges, issues, business needs, and problems to define desired outcomes
Analyze end-to-end processes and ways of working to identify root causes, pain points, risks, and improvement opportunities
Assess impacts of changes and initiatives on operations, processes, employees, members and clients, systems, and business partners
Develop and recommend improvement solutions and action plans that enhance efficiency and simplify operations
Coordinate continuous improvement initiatives and stakeholder alignment through implementation
Measure results, monitor progress, and recommend adjustments to achieve targeted outcomes
Resolve complex issues requiring an in-depth understanding of business processes and operational realities
Collaborate with stakeholders to align and integrate solutions into operations

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of four years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Strong communication skills in both French and English, both oral and written
Knowledge of Lean Six Sigma methodologies
Strong understanding of the Property and Casualty Insurance industry
Action oriented
Business insight
Customer Focus
Differences
Interpersonal Savvy
Nimble learning

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment