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Desjardins

Personal Advisor

Desjardins

. Serve, prospect for, solicit, and develop and maintain business relationships with members and clients .

Posted 10/9/2026full-timeSaint-Jérôme • CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, providing tailored solutions, and ensuring high levels of client satisfaction. Proficient in analyzing client needs and developing integrated service offers while maintaining up-to-date knowledge of industry standards and products.

Highest-signal resume keywords
Client Relationship ManagementData AnalysisBilingual (French and English)Customer FocusInterpersonal Savvy

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisReport PreparationClient Needs AssessmentSolution DevelopmentProduct Knowledge
Soft Skills
Action OrientedDrive ResultsNimble Learning
Certifications & Qualifications
College Diploma in Related Field
Industry Keywords
Client SatisfactionBusiness DevelopmentService QualityAdvisory RelationshipsNegotiation

About the role

Key responsibilities & impact
  • Serve, prospect for, solicit, and develop and maintain business relationships with members and clients
  • Provide service tailored to client needs in accordance with current strategies and practices
  • Review special requests and promote and sell specialized products and services that meet client needs
  • Ensure member/client satisfaction and service quality in accordance with organizational standards and procedures
  • Analyze member/client needs, develop and implement personalized solutions, and propose integrated service offers
  • Support current and potential members and clients, represent the organization, and help negotiate agreements with clients
  • Establish advisory relationships by identifying current and potential needs and supporting client retention
  • Advise members and clients on specialized products, services, and solutions; analyze and meet special client needs; handle requests and follow up as needed
  • Collect, compile, and analyze data; prepare reports and recommendations
  • Stay current on the latest standards, products, and services in the field

Requirements

What you’ll need
  • College diploma in a related field
  • A minimum of two years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
  • Action oriented
  • Customer Focus
  • Differences
  • Drive results
  • Interpersonal Savvy
  • Nimble learning

Benefits

Comp & perks
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
  • Benefits apply based on eligibility criteria.