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Personal Advisor
Desjardins. Establish an advisory relationship by identifying current and potential needs and supporting client retention .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management, data analysis, and personalized solution development. Proficient in advising clients on specialized products and services while ensuring high levels of satisfaction and retention.
Highest-signal resume keywords
Client Relationship ManagementData AnalysisBilingual in FrenchBusiness DevelopmentReport Preparation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisReport PreparationClient Needs AssessmentSolution DevelopmentProduct Knowledge
Soft Skills
Client SatisfactionNegotiationCommunicationProblem SolvingAdvisory Skills
Certifications & Qualifications
College Diploma in Related Field
Industry Keywords
Client RetentionBusiness RelationshipsSpecialized ProductsIntegrated Service OffersMember Support
About the role
Key responsibilities & impact- Establish an advisory relationship by identifying current and potential needs and supporting client retention
- Advise members and clients on specialized products, services and solutions and ensure member/client satisfaction
- Analyze and meet special client needs, handle requests and follow up as needed
- Collect, compile and analyze data
- Prepare reports and recommendations
- Stay on top of the latest standards, products and services in the field
- Prospect for, solicit, develop and maintain business relationships with members and clients
- Review special requests and promote and sell specialized products and services
- Develop and implement personalized solutions and propose integrated service offers
- Support current and potential members and clients, represent the organization and help negotiate agreements with clients
Requirements
What you’ll need- College diploma in a related field
- A minimum of two years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment