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Personal Finance Advisor
Desjardins. Develop and maintain lasting and trusting business relationships with members and clients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and maintaining business relationships while providing tailored financial advice to clients. Proficient in assessing client needs, recommending appropriate financial products, and ensuring compliance with relevant legislation.
Highest-signal resume keywords
Bachelor's DegreeFinancial Services KnowledgeClient Relationship ManagementDebt ManagementFrench Language Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial Product KnowledgeInvestment RecommendationsLoan ProductsInsurance ProductsRisk ManagementCompliance KnowledgeService StandardsFinancial Analysis TechniquesMarket Trend AnalysisBusiness Process Knowledge
Soft Skills
Customer FocusInterpersonal SavvyAction OrientedDrive ResultsNimble Learning
Industry Keywords
Financial Services IndustryCaisse MembersDesjardins Business CentresLegislative ComplianceFinancial CooperativesOutreach ActivitiesClient Satisfaction AssessmentService Quality MonitoringIntegrated StrategiesCommunity Representation
About the role
Key responsibilities & impact- Develop and maintain lasting and trusting business relationships with members and clients
- Listen to members’ and clients’ needs, offer advice suited to their financial situation, and help them choose appropriate solutions to meet financial goals
- Work closely with individual members and business clients
- Recommend investments, loans and insurance products
- Balance member/client satisfaction, business objectives, profitability, and sound and prudent risk management
- Work with partners and experts to design integrated strategies meeting member and client needs
- Advise members and clients on the best strategies and work with them to identify expected results
- Manage business relationships, assess member/client satisfaction and service quality, follow up, and identify areas for improvement
- Stay up-to-date on the financial services industry, market trends, and best practices
- Participate in outreach activities and represent the caisse in the community
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of one year of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Knowledge of current financial, economic, political and legislative events
- Knowledge of all products and services aimed at caisse members and those offered by Desjardins Business Centres, Desjardins components and distribution networks, and those offered by competitors
- Knowledge of debt management
- Knowledge and notions of compliance with legislation respecting the distribution of financial products and services
- Knowledge of the philosophy and fundamentals of financial services cooperatives
- Knowledge of policies, legislation and standards related to products and services offered by the caisse
- Knowledge of Desjardins business processes
- Knowledge of Service standards
- Knowledge of techniques used to assess and monitor individual financing applications
- Action oriented, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Benefits apply based on eligibility criteria