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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills and business insight to provide administrative support, develop solutions, and implement action plans that align with organizational objectives. Proficient in both French and English, with a focus on customer service and stakeholder coordination.
Highest-signal resume keywords
Bachelor's DegreeFour Years Relevant ExperienceBilingual (French and English)Analytical SkillsCustomer Focus
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Action OrientedInterpersonal SavvyNimble Learning
Industry Keywords
Administrative SupportClient AccountsStakeholder CoordinationProblem SolvingData AnalysisRecommendationsOrganizational ObjectivesDevelopment InitiativesPolicies and ProgramsComplex Problems
About the role
Key responsibilities & impact- Provide administrative support to Desjardins components
- Help administer specialized products and member/client accounts
- Advise and assist clients and partners as part of intervention and development initiatives
- Recommend solutions to improve or optimize standards, policies and programs
- Prepare recommendations, solutions and action plans based on organizational objectives and priorities
- Diagnose issues, challenges and needs to determine target outcomes
- Develop and help implement objectives, solutions and action plans
- Analyze data, conduct studies, make recommendations and write reports
- Carry out projects and initiatives related to the line of work
- Advise and assist practitioners and organizational units
- Coordinate frequently with stakeholders in other fields
- Help solve complex problems using analytical skills and extensive line-of-business knowledge
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of four years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Advanced proficiency of English (Level 5) due to the nature of the duties, work tools, or interactions with English-speaking partners, members and/or clients
- Action oriented
- Business insight
- Customer Focus
- Differences
- Interpersonal Savvy
- Nimble learning
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment