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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative support capabilities, including data entry, report analysis, and operational process management. Proficient in both French and English communication, with a focus on customer service and effective problem-solving.
Highest-signal resume keywords
Data EntryReport AnalysisBilingual CommunicationCustomer FocusOperational Process Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ExtractionData ProcessingReport ProductionQuality Control MeasuresPresentation Preparation
Soft Skills
Strong Communication SkillsAction OrientedSituational AdaptabilityDrive ResultsNimble Learning
Certifications & Qualifications
General College Diploma
Industry Keywords
Administrative SupportOperational ProcessesClient AccountsPolicies and ProgramsProblem Solving
About the role
Key responsibilities & impact- Provide administrative support to Desjardins components
- Help administer specialized products and member/client accounts
- Carry out the unit’s operational and administrative processes
- Analyze, produce and revise reports and statistics
- Carry out administrative, operational and quality control measures, following up as needed
- Perform data entry, extraction, processing, compilation and coding
- Provide information about policies, programs and processes
- Prepare and revise presentations and related documents
- Help process and analyze information, solve problems and prepare recommendations
- Help users use tools and systems effectively
Requirements
What you’ll need- General college diploma in a related field
- A minimum of one year of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Strong communication skills in both French and English, both oral and written
- Ability to interact with English-speaking partners, members and/or clients
- Action oriented
- Customer Focus
- Differences
- Drive results
- Nimble learning
- Situational adaptability
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Benefits apply based on eligibility criteria