Product Administration Agent

Desjardins

. Carry out the unit’s operational and administrative processes .

Posted 10/14/2026full-timeCanadaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative and operational capabilities, including data entry, report analysis, and quality control. Proficient in providing customer-focused support and effectively communicating policies and processes in both French and English.

Highest-signal resume keywords

Data EntryReport AnalysisQuality ControlBilingual CommunicationCustomer Focus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ExtractionData ProcessingData CompilationReport ProductionStatistical Analysis

Soft Skills

Action OrientedDrive ResultsNimble LearningSituational Adaptability

Certifications & Qualifications

General College Diploma

Industry Keywords

Administrative ProcessesOperational ProcessesClient AccountsSpecialized Products

About the role

Key responsibilities & impact

Carry out the unit’s operational and administrative processes
Analyze, produce and revise reports and statistics
Carry out administrative, operational and quality control measures, following up as needed
Carry out administrative tasks, including data entry, extraction, processing, compilation and coding
Provide information about the policies, programs and processes in your field
Prepare and revise presentations and related documents
Provide administrative support to Desjardins components and help administer specialized products and member/client accounts
Help process and analyze information, solve problems and prepare recommendations
Help users use tools and systems effectively

Requirements

What you’ll need

General college diploma in a related field
A minimum of one year of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Action oriented
Customer Focus
Differences
Drive results
Nimble learning
Situational adaptability

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Workplace accommodations available at any stage in the recruitment process, upon request