Product Administration Technician

Desjardins

. Provide administrative support to Desjardins components .

Posted 10/26/2026full-timeLévis • CanadaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in providing administrative support and technical assistance for specialized products and client accounts, ensuring adherence to established policies and procedures. Capable of performing data processing and analysis while supporting team initiatives and enhancing user skills.

Highest-signal resume keywords

General College DiplomaTechnical SupportData ProcessingKnowledge Of FrenchCustomer Focus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Administrative SupportTechnical AnalysisEvent AnalysisInformation ManagementProcess Improvement

Soft Skills

Action OrientedDecision QualityNimble LearningSituational Adaptability

Tools & Technologies

Computer SystemsClient Account Management Tools

About the role

Key responsibilities & impact

Provide administrative support to Desjardins components
Help administer specialized products and member/client accounts
Provide discipline-specific technical support
Support the unit’s activities, initiatives and processes in accordance with established policies and procedures
Support more experienced employees
Assist with technical work and analysis involving processes, information management and data processing
Provide technical support for projects and operational issues
Help prepare technical notes to enhance users’ and teams’ skills and knowledge
Help practitioners follow procedures and use the unit’s tools and systems
Ensure control and authorization procedures for products and client accounts are followed
Perform event analysis and calculations
Make changes to the organization’s computer systems

Requirements

What you’ll need

General college diploma in a related field
A minimum of one year of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Action oriented
Customer Focus
Decision quality
Differences
Nimble learning
Situational adaptability

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment