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Product Administration Technician
Desjardins. Provide administrative support to Desjardins components and help administer specialized products and member/client accounts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced proficiency in both French and English, providing administrative and technical support while analyzing processes and managing data. Capable of designing reports and enhancing team skills through effective communication and collaboration.
Highest-signal resume keywords
Advanced Proficiency In FrenchAdvanced Proficiency In EnglishTechnical SupportResearch And AnalysisCustomer Focus
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ProcessingInformation ManagementTechnical StudiesReport DesignProcess Analysis
Soft Skills
Action OrientedDecision QualityNimble LearningSituational AdaptabilityCustomer Focus
Certifications & Qualifications
College Diploma In Related Field
Industry Keywords
Administrative SupportTechnical CollaborationOperational IssuesBusiness SolutionsUnionized Position
About the role
Key responsibilities & impact- Provide administrative support to Desjardins components and help administer specialized products and member/client accounts
- Serve as technical collaborator and provide discipline-specific support for the unit’s activities, initiatives and processes
- Research and analyze processes, information management and data processing
- Provide technical support for projects and operational issues
- Conduct technical studies, research and analysis
- Serve as resource person for the submission of solutions and action plans
- Prepare technical notes to enhance users’ and teams’ skills and knowledge
- Help practitioners follow unit processes and use business solutions, tools and systems
- Review information requests and conduct research to respond in accordance with standards and policies
- Design, produce and analyze reports on the sector’s activities
Requirements
What you’ll need- College diploma in a related field
- A minimum of two years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Advanced proficiency of French
- Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients (level 5)
- Action oriented
- Customer Focus
- Decision quality
- Differences
- Nimble learning
- Situational adaptability
- This position is unionized and will be awarded on a priority basis to employees within the bargaining unit
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment