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Desjardins

Product Owner, Product Management

Desjardins

. Represent the voice of the client in projects and be responsible for the member/client experience .

Posted 10/28/2026full-timeMontréal • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing client relationships and enhancing member experiences through strategic project leadership and collaboration. Proficient in advising on project development and implementing market strategies while coaching teams and stakeholders.

Highest-signal resume keywords
Client Experience ManagementProject LeadershipStakeholder Relationship ManagementStrategic Project DevelopmentCoaching Product Owners

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Project ManagementProduct Backlog ManagementMarket Development StrategiesPolicy DevelopmentProblem Analysis
Soft Skills
CollaborationLeadershipCommunicationCoachingAdvisory Skills
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Member ExperienceStakeholder EngagementStrategic InitiativesDecision-Making BodiesComplex Projects

About the role

Key responsibilities & impact
  • Represent the voice of the client in projects and be responsible for the member/client experience
  • Prepare a range of products and services to ensure a positive member/client experience
  • Collaborate with the project developer and business analyst to ensure solutions meet user needs and expected project benefits are delivered
  • Manage relationships with project stakeholders
  • Provide leadership when interacting with squads and stakeholders involved in planning, feasibility and development projects and complex strategic initiatives
  • Make recommendations on development and delivery of complex files and projects affecting one or more business sectors
  • Establish product backlogs for projects, mandates and development activities
  • Advise and assist clients and partners with positioning, planning, development, performance and follow-up of strategic projects and mandates
  • Oversee development and updating of policies, standards, models and programs
  • Identify and analyze major problems and issues; develop diagnostics and recommendations on market-development strategies and tactics
  • Coach other product owners
  • Represent the unit in dealings with decision-making bodies
  • Represent Desjardins Group's position in agreements with partners and external organizations
  • Serve as a specialized advisor, subject matter expert, contact and coach for decision makers

Requirements

What you’ll need
  • Bachelor's degree in a related field
  • A minimum of six years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required

Benefits

Comp & perks
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment