Product Owner, Product Management

Desjardins

. Represent the voice of the client in projects and be responsible for the member/client experience .

Posted 10/21/2026full-timeMontréal • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client relationships and enhancing member experiences through strategic project oversight and collaboration. Proficient in leading cross-functional teams and advising on complex operational initiatives while ensuring alignment with stakeholder needs.

Highest-signal resume keywords

Client Experience ManagementProject Stakeholder EngagementStrategic Project OversightProduct Backlog ManagementCoaching Product Owners

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementOperational AnalysisStrategic PlanningPolicy DevelopmentProblem Diagnosis

Soft Skills

CollaborationLeadershipCommunicationCoaching

Industry Keywords

Stakeholder ManagementMember ExperienceFeasibility StudiesDevelopment ProjectsDesjardins Group

About the role

Key responsibilities & impact

Represent the voice of the client in projects and be responsible for the member/client experience
Prepare a range of products and services to ensure a positive member/client experience
Collaborate with the project developer and business analyst to ensure solutions meet user needs and expected benefits are delivered
Manage relationships with project stakeholders
Lead squads and stakeholders involved in planning, feasibility, development projects, and complex strategic initiatives
Make recommendations on files and projects involving significant operational and conceptual complexity
Establish product backlogs for projects, mandates, and development activities
Advise and assist clients and partners with positioning, planning, development, performance, and follow-up of strategic projects and mandates
Oversee development and updating of policies, standards, models, and programs
Identify and analyze major problems and issues; develop diagnostics and recommendations
Coach other product owners
Represent the unit in dealings with decision-making bodies
Represent Desjardins Group when reaching agreements with partners and external organizations

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of six years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment