Product Owner, Product Management

Desjardins

. Represent the voice of the client in projects and be responsible for the member/client experience .

Posted 10/27/2026full-timeMontréal • CanadaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client relationships and enhancing member experiences through strategic planning and stakeholder collaboration. Proficient in analyzing complex business issues and providing actionable recommendations to drive organizational success.

Highest-signal resume keywords

Client Experience ManagementStakeholder Relationship ManagementStrategic PlanningBusiness AnalysisCoaching and Mentoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisProject ManagementProduct Backlog ManagementPolicy DevelopmentMarket Development Strategies

Soft Skills

Action OrientedCustomer FocusNimble LearningComplexity ManagementInfluencing Skills

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Stakeholder EngagementStrategic MandatesDecision-Making BodiesOrganizational IssuesExpert Advisor

About the role

Key responsibilities & impact

Represent the voice of the client in projects and be responsible for the member/client experience
Prepare a range of products and services to ensure a positive member/client experience
Collaborate with the project developer and business analyst to ensure solutions meet user needs and expected project benefits are delivered
Manage relationships with project stakeholders
Lead and influence squad specialists and stakeholders during planning, feasibility, and development projects
Contribute to strategic orientations and business positioning
Make recommendations on highly complex files and projects affecting business-sector orientations
Analyze business and organizational issues and coordinate with stakeholders across fields of expertise
Serve as expert advisor, subject matter expert, resource person, and coach for senior management and decision-making bodies
Establish product backlogs for projects, mandates, and development activities
Advise and assist clients and partners with positioning, planning, development, performance, and follow-up of strategic mandates
Oversee development and updating of policies, standards, models, and programs
Identify and analyze problems, raise major issues, develop diagnostics, and recommend business solutions and market-development strategies
Coach other product owners
Represent the unit before senior management committees and decision-making bodies
Represent Desjardins in negotiations and commitments with partners and external organizations

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of eight years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Action oriented
Business insight
Complexity
Customer Focus
Differences
Nimble learning

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment