Product Owner – Product Management

Desjardins

. Represent the voice of the client in projects and be responsible for the member/client experience .

Posted 9/15/2026full-timeMontréal • CanadaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client experience management, strategic planning, and stakeholder engagement, with a strong ability to lead project teams and influence decision-making. Proficient in developing business solutions and managing product backlogs to enhance service delivery.

Highest-signal resume keywords

Client Experience ManagementStakeholder EngagementStrategic PlanningProduct Backlog ManagementCoaching Product Owners

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementBusiness AnalysisProblem AnalysisMarket Development StrategyPolicy Development

Soft Skills

CollaborationInfluencingCoachingNegotiation

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Member ExperienceBusiness PositioningStakeholder RelationshipsStrategic MandatesDevelopment Projects

About the role

Key responsibilities & impact

Represent the voice of the client in projects and be responsible for the member/client experience
Prepare a range of products and services to ensure a positive member/client experience
Collaborate with the project developer and business analyst to ensure solutions meet user needs and expected benefits are delivered
Manage relationships with project stakeholders
Lead and influence squad specialists and stakeholders in planning, feasibility and development projects
Contribute to strategic orientations and business positioning
Make recommendations on highly complex files and projects affecting business-sector orientations
Establish product backlogs for projects, mandates and development activities
Advise and assist clients and partners with strategic mandates
Oversee development and updating of policies, standards, models and programs
Identify and analyze problems, develop diagnostics and make recommendations on business solutions and market-development strategies
Coach other product owners
Represent the unit in dealings with senior management committees and decision-making bodies
Represent Desjardins in negotiations and agreements with partners and external organizations

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of eight years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment