Product Owner, Product Management

Desjardins

. Represent the voice of the client in projects and be responsible for the member/client experience .

Posted 11/9/2026full-timeMontréal • CanadaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client experience management, stakeholder engagement, and strategic business positioning. Proficient in analyzing complex organizational issues and providing actionable recommendations to enhance project outcomes.

Highest-signal resume keywords

Client Experience ManagementStakeholder EngagementStrategic Business PositioningBilingual Proficiency in French and EnglishCoaching and Mentoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementBusiness AnalysisProduct Backlog ManagementPolicy DevelopmentMarket Development Strategies

Soft Skills

Action OrientedCustomer FocusEngagementNimble Learning

Certifications & Qualifications

Bachelor's Degree in Related Field

Industry Keywords

Stakeholder RelationshipsStrategic MandatesDecision-Making BodiesNegotiationsOrganizational Issues

About the role

Key responsibilities & impact

Represent the voice of the client in projects and be responsible for the member/client experience
Prepare a range of products and services to ensure a positive member/client experience
Collaborate with the project developer and business analyst to ensure solutions meet user needs and expected benefits are delivered
Manage relationships with project stakeholders
Lead and influence squad specialists and stakeholders during planning, feasibility and development projects
Contribute to strategic orientations and business positioning
Make recommendations on highly complex files and projects affecting business-sector orientations
Analyze business and organizational issues and coordinate with stakeholders across varied fields
Serve as expert advisor, subject matter expert, resource person and coach for senior management and decision-making bodies
Establish product backlogs for projects, mandates and development activities
Advise and assist clients and partners with positioning, planning, development, performance and follow-up of strategic mandates
Oversee development and updating of policies, standards, models and programs
Identify and analyze problems, raise major issues, develop diagnostics and recommend business solutions and market-development strategies
Coach other product owners
Represent the unit with senior management committees and decision-making bodies
Represent Desjardins in negotiations and agreements with partners and external organizations

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of eight years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Action oriented, Customer Focus, Differences, Engagement, Nimble learning

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment