Section Manager

Desjardins

. Support the immediate supervisor by helping with work organization and operational planning for the unit .

Posted 10/5/2026full-timeMontréal • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing team performance and driving results while ensuring member and client satisfaction. Proficient in operational planning, change management, and talent development aligned with organizational values.

Highest-signal resume keywords

Bachelor's DegreeSix Years Relevant ExperienceKnowledge Of FrenchPerformance ManagementCustomer Focus

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operational PlanningPerformance ManagementReport ProductionBusiness Plan DevelopmentProcess Optimization

Soft Skills

Decision QualityTalent DevelopmentCollaborationAction OrientedEngagement

Industry Keywords

Change ManagementDiversityEmployee EngagementCooperative ValuesMember Satisfaction

About the role

Key responsibilities & impact

Support the immediate supervisor by helping with work organization and operational planning for the unit
Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
Define and ensure the implementation of activities related to the unit’s services to maximize targeted business results and ensure member and client satisfaction
Support the administrative unit’s action plan by successfully managing individual and team performance
Promote Desjardins Group’s cooperative values
Continuously improve the management of processes under your responsibility
Oversee the group’s service offer and develop and implement its business plan
Manage a portion or subset of sales and operations activities
Produce reports and ensure member/client satisfaction

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of six years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Ability to make quality decisions and optimize work processes
Ability to develop talent and drive results
Ability to manage people and performance
Ability to produce reports
Ability to ensure member/client satisfaction
Action oriented
Collaborates
Customer Focus
Decision quality
Develops talent
Drive results
Engagement
Innovation
Teams

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses
Reimbursement of telework equipment