Senior Advisor, Insurance Quote Governance, IT Processes

Desjardins

. Analyze requests, questionnaires, insurance quotes and client requirements to assess IT impacts, risks and issues .

Posted 10/14/2026full-timeLévis • CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business analysis, process management, and IT compliance, with a strong focus on coordinating cross-functional teams and delivering tailored solutions. Proficient in developing indicators and dashboards to enhance visibility and drive improvements in productivity and quality.

Highest-signal resume keywords

Business AnalysisProcess ManagementIT ComplianceKnowledge TransferBilingual in French and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisProcess MappingRisk AssessmentData AnalysisAutomation SolutionsAI ImplementationDashboard DevelopmentCompliance StandardsIT SecurityKnowledge Management

Soft Skills

InfluencingCoordinationCollaborationProblem SolvingCommunication

Industry Keywords

Insurance QuotesClient RequirementsGovernancePrivacyQuality Standards

About the role

Key responsibilities & impact

Analyze requests, questionnaires, insurance quotes and client requirements to assess IT impacts, risks and issues
Advise business partners on IT implications, security, compliance and privacy, and help develop recommendations and potential solutions tailored to business needs
Coordinate contributions from specialists involved in preparing responses and facilitate collaboration between business teams, IT teams and specialized partners
Ensure timelines, quality standards and compliance requirements are met while maintaining visibility into progress, risks and issues
Develop indicators, analyses and dashboards to provide visibility into activities
Identify trends, bottlenecks, recurring risks and opportunities for improvement, and provide recommendations to management
Map, document and improve processes, repositories, models, knowledge bases and information-reuse mechanisms
Identify, test and implement automation and AI solutions to route requests, identify experts, reuse existing responses and improve productivity and quality
Structure and maintain critical knowledge related to insurance quotes, client requirements and IT responses
Support knowledge transfer, succession and reuse of best practices

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of six years of relevant experience in business analysis, functional analysis, coordination or process management
Other combinations of qualifications and relevant experience may be considered
Experience in roles that require a strong ability to influence and coordinate, with an emphasis on meeting deadlines
Knowledge of French is required
Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Proficiency in IT, security, compliance and governance domains

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment