Senior Digital Experience Standardization Advisor, English Content

Desjardins

. Help develop the Desjardins design system by establishing and maintaining English content standards, guidelines and principles across digital platforms .

Posted 9/18/2026full-timeMontréal • CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in UX Writing, Content Design, and Digital Content Strategy, with a strong focus on developing content guidelines and standards. Proficient in both English and French, with a solid understanding of user-centric design principles and digital accessibility.

Highest-signal resume keywords

UX WritingContent DesignDigital Content StrategyContent Guidelines DevelopmentMicrosoft 365 Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content DesignUX WritingDigital Content StrategyContent Guidelines DevelopmentLocalizationPlain Language WritingUser-Centric Design PrinciplesDigital AccessibilityMemoQ Translation ToolFigma

Soft Skills

Action OrientedCustomer FocusInterpersonal SavvyNimble LearningStrategic Mindset

Tools & Technologies

Microsoft 365WordPowerPointFigmaMemoQ

Industry Keywords

Content StandardsContent LibrariesComponent DocumentationContent Design Best PracticesUser JourneysStakeholder InfluenceDesign SystemsEnglish Content Standards

About the role

Key responsibilities & impact

Help develop the Desjardins design system by establishing and maintaining English content standards, guidelines and principles across digital platforms
Write and maintain component documentation, including usage guidelines, examples, writing principles and content design best practices
Create and update content guides, standards, content libraries and other English reference materials
Develop content strategy for English digital experiences considering user needs, business objectives, data and operational constraints
Help design teams apply content standards and resolve complex UX, content design and consistency issues
Analyze content and user journeys to identify inconsistencies, assess impact and recommend improvements at scale
Drive adoption of content standards through workshops, team support and stakeholder influence
Stay current on trends and innovations in content design, UX, accessibility and artificial intelligence
Contribute to the standardization team’s backlog and assess complexity and effort for planning
Serve as a strategic advisor across Desjardins Group business sectors and may mentor specialists, advisors and senior advisors

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of six years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Extensive experience in UX writing, localization, content design, plain language writing or digital content strategy
Experience in developing and shaping content guidelines, content libraries, components and reusable templates
Strong command of written and spoken French
Advanced proficiency in English due to the nature of the duties and work tools and because the position involves interacting with English-speaking partners, members and clients
Advanced proficiency in Microsoft 365
Knowledge of user-centric design principles, digital accessibility and design systems
Knowledge of the memoQ translation tool
Proficiency in Word and PowerPoint
Proficiency in Figma or equivalent digital design tools
Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindset

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment