Senior Investigations Advisor

Desjardins

. Apply tactics, techniques and procedures for investigations, inquiries, liaisons and information to administrative and security intelligence collection tools and processes .

Posted 11/2/2026full-timeMontréal • CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in investigations, strategic project management, and crisis management while ensuring the security of personal information. Proficient in analyzing suspicious transactions and advising decision-making bodies with a strong focus on customer service and interpersonal relations.

Highest-signal resume keywords

Bachelor's DegreeSix Years Relevant ExperienceKnowledge Of FrenchCrisis ManagementStrategic Project Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

InvestigationsCase AnalysisPolicy DevelopmentFraud DetectionInformation Security

Soft Skills

Action OrientedCustomer FocusInterpersonal SavvyStrategic Mindset

Industry Keywords

Administrative IntelligenceSecurity IntelligenceMonitoringDecision-Making BodiesExternal Partnerships

About the role

Key responsibilities & impact

Apply tactics, techniques and procedures for investigations, inquiries, liaisons and information to administrative and security intelligence collection tools and processes
Assist with in-depth case analyses and ongoing monitoring
Lead practitioners on development projects, innovative, complex and large-scale projects, and strategic initiatives
Analyze, monitor and respond to suspicious and fraudulent transactions
Ensure the security of personal information and property
Provide assistance with crisis management
Advise teams and partners on positioning, planning, development, execution and monitoring of strategic projects and initiatives
Conduct large-scale inquiries or investigations into suspicious transactions and interview persons of interest
Develop and update policies, standards, models and programs
Identify and analyze significant issues, diagnose issues and make recommendations to decision-making bodies
Represent the unit before decision-making bodies
Represent Desjardins in agreements with external partners and organizations
Serve as a specialist advisor, subject matter expert, resource person and assistant for decision-making bodies

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of six years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Action oriented
Customer Focus
Differences
Interpersonal Savvy
Strategic mindset

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment