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Signature Service Manager
Desjardins. Manage the Signature Service office at a high strategic and operational level .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing wealth management operations, fostering long-term client relationships, and leading a multidisciplinary team to achieve strategic business development goals. Proficient in driving member satisfaction and ensuring compliance while promoting cooperative values.
Highest-signal resume keywords
Wealth Management StrategyBusiness DevelopmentTeam LeadershipClient Relationship ManagementBilingual in French
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Wealth ManagementRisk ManagementPerformance ManagementBusiness Development PlanningMarket Potential Development
Soft Skills
Customer FocusAction OrientedEngagementNimble LearningTalent Development
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
High-Net-Worth ClientsMass-Affluent ClientsDesjardins GroupCooperative ValuesCommunity Engagement
About the role
Key responsibilities & impact- Manage the Signature Service office at a high strategic and operational level
- Build and maintain long-term business relationships with mass-affluent and high-net-worth Desjardins Securities members and clients
- Serve as an ambassador with the community, business community and partners
- Manage the wealth management strategic hub, member/client satisfaction and member/client experience
- Ensure members and clients are offered appropriate specialized products and services
- Lead implementation and execution of a business development plan for specialized wealth management products and services
- Direct members and clients to the right specialized wealth management offering within the territory
- Develop the office's full market potential in line with Desjardins Group strategic directions
- Manage people and performance, including performance, risk management and compliance
- Manage a multidisciplinary team of specialists
- Oversee employee skills development and coach the team
- Ensure business development in the territory and contribute to regional and Desjardins Group business development
- Ensure optimal growth, performance and productivity and help maintain Desjardins Group's financial soundness
- Direct, guide and motivate employees and foster development and engagement
- Lead change and ensure team agility
- Promote the Desjardins brand and strengthen the DSS office's roots in its market
- Promote Desjardins Group cooperative values
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of ten years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Action oriented
- Business insight
- Customer Focus
- Develops talent
- Differences
- Drive results
- Engagement
- Nimble learning
- Teams
- Vision and purpose
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment