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Desjardins

Systems Analyst – Operations and Infrastructure

Desjardins

. Support IT efficiency through systems and infrastructure operations, maintenance and development .

Posted 11/9/2026full-timeMontréal • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT systems and infrastructure operations, with a strong focus on analyzing complex issues and providing strategic solutions. Proficient in coordinating projects and developing management policies while ensuring effective stakeholder interaction.

Highest-signal resume keywords
IT Systems OperationsComplex Problem SolvingProject CoordinationAnalytical SkillsFrench Language Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Database Server AdministrationBusiness Solution DesignFunctional Requirements AnalysisFunctional Testing StrategiesRisk AnalysisSolution Implementation PlanningIT Rollout ManagementSystem MaintenanceNetwork ConfigurationProgram Development
Soft Skills
Business InsightCoordination SkillsStakeholder InteractionCommunication SkillsAnalytical Thinking
Certifications & Qualifications
Bachelor's Degree in Related Field
Industry Keywords
IT EfficiencyManagement PoliciesStandards OptimizationComplexity ManagementOperational Maintenance

About the role

Key responsibilities & impact
  • Support IT efficiency through systems and infrastructure operations, maintenance and development
  • Design, configure, administer, maintain and upgrade business solutions, computer networks, management systems, programs and database servers
  • Analyze and diagnose complex issues related to IT rollouts or upgrades
  • Respond to moderately and highly complex development and correction requests
  • Provide opinions and recommend solutions to improve and optimize standards, policies and programs
  • Propose implementation plans
  • Coordinate the planning, design and execution of projects, initiatives and activities
  • Help solve complex problems using analytical skills and detailed knowledge of the line of business
  • Interact with stakeholders working in other technology fields
  • Serve as a resource person for the unit, clients and partners
  • Help clients define their needs through detailed solution design
  • Identify, input, analyze and interpret functional requirements and data to support IT solution selection and application development
  • Develop functional testing strategies
  • Analyze risks; write reports and test cases; propose solutions and recommendations
  • Provide advice on implementing recommendations
  • Prepare and recommend action plans to address issues
  • Help develop, implement and update management policies, practices and standards

Requirements

What you’ll need
  • Bachelor's degree in a related field
  • A minimum of four years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Business insight
  • Complexity
  • Coordination and analytical skills to solve complex problems
  • Detailed knowledge of the line of business
  • Extensive knowledge of the work area

Benefits

Comp & perks
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
  • Benefits apply based on eligibility criteria