Team Leader, Management Support

Desjardins

. Support team management . Coordinate the unit’s activities, action plans and initiatives . Coach and guide a team composed primarily of highly experienced professionals . Assign tasks and activities and regularly

Posted 11/5/2026full-timeMontréal • CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in team management and talent development, with a focus on creating a positive work environment and meeting operational targets. Proficient in stakeholder interaction and strategic direction formulation, while ensuring project execution aligns with organizational practices.

Highest-signal resume keywords

Bachelor's DegreeEight Years Relevant ExperienceKnowledge Of FrenchCustomer FocusTalent Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Action OrientedEngagementNimble LearningCoachingProblem Resolution

Industry Keywords

Team ManagementPerformance ManagementBudget ManagementStakeholder InteractionStrategic Direction

About the role

Key responsibilities & impact

Support team management
Coordinate the unit’s activities, action plans and initiatives
Coach and guide a team composed primarily of highly experienced professionals
Assign tasks and activities and regularly monitor progress
Support talent development and employee engagement
Create a positive, motivating work environment
Identify, develop and recommend strategic directions and business positions
Help determine the unit’s service offer and ensure projects and activities are planned and executed
Meet targets on time and on budget
Manage results, performance, quality and client/partner satisfaction
Develop training and skills development strategies and action plans for team members
Help resolve complaints and problems in accordance with the organization’s practices
Play a non-decision-making role in hiring, performance management, discipline and skills development
Manage the budget
Make recommendations on complex operational and conceptual projects and initiatives
Interact with stakeholders across a wide range of fields
Develop business positions and lead and influence senior management and decision-making bodies

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of eight years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Action oriented
Customer Focus
Develops talent
Differences
Directs work
Engagement
Nimble learning

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment