Team Leader, Management Support

Desjardins

. Support team management . Coordinate the unit’s activities, action plans and initiatives . Coach and guide a team primarily composed of highly experienced professionals . Assign tasks and activities and regularly

Posted 9/15/2026full-timeMontréal • CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in team management, talent development, and strategic planning while ensuring project execution aligns with organizational goals and client satisfaction. Proficient in coordinating cross-functional activities and managing performance within budgetary constraints.

Highest-signal resume keywords

Team ManagementStrategic PlanningPerformance ManagementBudget ManagementFluency in French

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementOperational PlanningPerformance MonitoringTalent DevelopmentStakeholder Coordination

Soft Skills

CoachingProblem SolvingCommunicationMotivational Leadership

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Employee EngagementService Offer DevelopmentClient SatisfactionAction PlansDecision-Making

About the role

Key responsibilities & impact

Support team management
Coordinate the unit’s activities, action plans and initiatives
Coach and guide a team primarily composed of highly experienced professionals
Assign tasks and activities and regularly monitor progress
Support talent development and employee engagement
Create a positive, motivating work environment
Exercise functional authority over the team and manage individual performance
Recommend planning and execution of complex operational and conceptual projects and initiatives
Coordinate with stakeholders across a wide range of fields
Develop business positions and lead and influence senior management and decision-making bodies
Identify, develop and recommend strategic directions and business positions
Help determine the unit’s service offer and ensure projects and activities are planned and executed
Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
Develop training and skills development strategies and action plans
Help resolve complaints and problems in accordance with organizational practices
Participate in hiring, performance management, discipline and skills development in a non-decision-making role
Manage the budget

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of eight years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment