Technician, Turnaround and Recovery

Desjardins

. Manage, monitor and resolve distressed loans and bad debt .

Posted 9/15/2026full-timeLévis • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing distressed loans and bad debt while providing technical support for operational issues and initiatives. Proficient in research, analysis, and enhancing team skills through effective communication and resource management.

Highest-signal resume keywords

Distressed Loan ManagementTechnical SupportResearch and AnalysisCustomer FocusKnowledge of French

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ProcessingOperational Issue ResolutionTechnical StudiesInformation ManagementAction Plan Development

Soft Skills

Action OrientedDecision QualityNimble LearningSituational Adaptability

Tools & Technologies

Business SolutionsOperational ToolsUnit Standards

Certifications & Qualifications

College Diploma in Related Field

Industry Keywords

Turnaround InitiativesRecovery InitiativesCustomer Management

About the role

Key responsibilities & impact

Manage, monitor and resolve distressed loans and bad debt
Extend guarantees
Serve as technical expert and provide discipline-specific support for unit activities, initiatives and processes
Research and analyze processes, information management and data processing
Provide technical support for projects and complex operational issues
Carry out specialized technical studies, research and analysis
Serve as resource person for the submission of solutions and action plans
Contribute to turnaround and recovery initiatives
Prepare technical notes to enhance users' and teams' skills and knowledge
Help practitioners follow unit standards and processes and use business solutions, tools and systems

Requirements

What you’ll need

College diploma in a related field
A minimum of three years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Action oriented
Customer Focus
Decision quality
Differences
Nimble learning
Situational adaptability

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment