Sales Development Representative

Develop Health

. Make outbound calls to provider offices every day using a prioritized queue .

Posted 10/23/2026full-timeSalt Lake City • Utah • United StatesJunior💰 $60,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong phone skills and the ability to effectively communicate with provider offices while managing high call volumes. Proficient in logging call outcomes and familiar with prior authorization processes and relevant tools.

Highest-signal resume keywords

Outbound Calling ExperienceStrong Phone SkillsFamiliarity With Prior AuthorizationsOrganized And ReliableAbility To Learn New Dialer Or CRM

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Prior Authorization BasicsDials, Connects, And Conversion MetricsLogging Call OutcomesHIPAA Call RulesMedical Office Calling Experience

Soft Skills

Friendly CommunicationPersistence Without Being PushyAbility To Get Front Desk AssistanceOrganizational Skills

Tools & Technologies

DialerCRMCoverMyMedsEHR

Industry Keywords

Patient AccessHigh-Volume Calling RolePharmacySpecialty HubMedical Practice

Tech Stack

Tools & technologies

SaltStack

About the role

Key responsibilities & impact

Make outbound calls to provider offices every day using a prioritized queue
Find the person handling prior authorizations and get requests in front of them
Answer inbound callbacks and return missed callbacks the same day
Log every call outcome in the calling tool, including office preferences and reasons for response or non-response
Make discovery calls to nonresponsive offices to learn why and how they prefer to work
Share feedback with the team to improve scripts, faxes, and tooling
Work toward first dials within one business day and same-day callback returns
Report to the Sales Development Manager
Work as part of a small, in-person calling team in Salt Lake City

Requirements

What you’ll need

One year or more as an SDR or BDR, in patient access or scheduling, at a pharmacy or hub, or in another high-volume calling role
Strong phone skills: friendly, clear, and persistent without being pushy
Ability to get a busy front desk to help
Familiarity with dials, connects, and conversion metrics
Organized and reliable; logs everything and follows up as promised
Comfortable quickly learning a new dialer or CRM
Ability to quickly learn prior authorization basics
Ability to quickly learn how provider offices work and identify prior authorization contacts
Ability to quickly learn HIPAA call rules
Experience calling medical offices, at a pharmacy, specialty hub, or medical practice is a bonus
Familiarity with prior authorizations, CoverMyMeds, or EHRs is a bonus
Spanish or another second language is a bonus

Benefits

Comp & perks

Variable pay tied to the team's calling metrics
Early-stage equity
In-house calling tool with engineers who want employee feedback
Work that directly speeds up access to medication for patients
Room to grow as the team scales