Complex Care Social Work Case Manager

Devoted Health

. Establish trust and build strong relationships with patients telephonically and virtually .

Posted 11/4/2026full-timeRemote • United StatesMid-LevelSenior💰 $65,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in medical social work and care coordination, with a focus on building relationships with patients and interdisciplinary teams. Proficient in navigating complex family dynamics and facilitating end-of-life planning while managing multiple priorities in a fast-paced environment.

Highest-signal resume keywords

Medical Social WorkCare CoordinationBilingual in SpanishMaster's Degree in Social WorkHealth Insurance Experience

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Relationship BuildingEmotional SupportMulti-taskingCollaborationCommunication

Certifications & Qualifications

Active State License

Industry Keywords

Patient-Centered CareSenior PopulationCase ManagementComplex PatientsEnd-of-Life Planning

About the role

Key responsibilities & impact

Establish trust and build strong relationships with patients telephonically and virtually
Collaborate with clinicians, case managers, community health workers, and coordinators to ensure cohesive, patient-centered care
Identify social barriers, conduct screenings, and create personalized action plans
Recognize caregiver burnout and provide emotional support and resources
Navigate complex family/support issues
Facilitate end-of-life planning conversations
Identify long-term care planning needs and goals, provide information, arrange referrals, and coordinate care
Coordinate care between the Devoted Medical Behavioral Health Team and monitor outcomes
Balance multiple competing priorities for complex patients
Build relationships and coordinate with local market and internal stakeholders

Requirements

What you’ll need

Ability to work in a fast-paced environment
Embrace, crave and be comfortable with new and ever-changing technologies
Minimum of 3 years working in medical social work, case management, or care coordination
Master’s degree in social work and active state license
Bilingual in Spanish preferred
Health insurance experience preferred (Medicare Advantage a plus)
Experience working with the senior population a plus
Proven success in building relationships with patients and an interdisciplinary team
Ability to comfortably multi task: listening, talking, evaluating and writing notes simultaneously
Comfortable with working remotely

Benefits

Comp & perks

Employer sponsored health, dental and vision plan with low or no premium
Generous paid time off
$100 monthly mobile or internet stipend
Stock options for all employees
Bonus eligibility for all roles excluding Director and above
Parental leave program
401K program