Manager, Provider Operations – Provider Data

Devoted Health

. Support and advance initiatives that improve the accuracy, completeness, timeliness, and scalability of provider and facility data operations from onboarding through ongoing maintenance and verification .

Posted 10/27/2026full-timeRemote • United StatesMid-LevelSenior💰 $73,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing provider data operations, including onboarding, verification, and quality assurance, while leveraging analytical skills to identify and resolve data issues. Proficient in developing dashboards and reporting tools to enhance operational performance and support decision-making in a healthcare environment.

Highest-signal resume keywords

Healthcare Operations ExperienceData Quality ManagementDashboard DevelopmentProject Management SkillsAI and Automation Implementation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLData AnalysisOperational Workflow ManagementProcess ImprovementReporting and Monitoring Tools

Soft Skills

Strong Communication SkillsOrganizational SkillsAdaptability in Ambiguous EnvironmentsTeam Leadership

Tools & Technologies

DashboardsMonitoring ToolsAI AgentsAutomation Solutions

Industry Keywords

Provider DataCredentialingClaims ManagementNetwork OperationsCMS Medicare Advantage Regulations

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Support and advance initiatives that improve the accuracy, completeness, timeliness, and scalability of provider and facility data operations from onboarding through ongoing maintenance and verification
Help oversee the operating performance of offshore teams and automated solutions supporting provider data and verification initiatives, including monitoring quality, productivity, capacity, and issue trends
Develop and maintain reporting, dashboards, and monitoring that provide visibility into operational performance, verification results, data quality trends, emerging risks, and opportunities for intervention
Partner with product and engineering to define requirements, test enhancements, and improve the usability, accuracy, and scalability of verification tools and workflows
Help design, build, and monitor AI agents and other automation solutions that improve the efficiency, scalability, and accuracy of provider data operations and initiatives
Analyze root causes of recurring data issues and recommend process, tooling, or upstream improvements that prevent issues from recurring
Partner with claims and other internal data teams to develop reporting and analyses that quantify the operational and business impact of provider data issues
Serve as a flexible operational leader who can build structure in ambiguous environments, take on new problem areas, and shift priorities as business and member needs evolve

Requirements

What you’ll need

Bachelor’s degree and 3–5+ years of relevant experience in healthcare operations, provider data, provider directory, credentialing, claims, network operations, data quality, or a related field
Experience managing operational workflows involving provider data, record validation, data quality, research, verification, or issue remediation
Demonstrated ability to build, document, and scale repeatable operational processes with measurable quality and productivity outcomes
Strong analytical skills, including the ability to investigate data issues, identify patterns and anomalies, and translate findings into clear operational actions
Experience building or maintaining dashboards, reporting, or monitoring tools to identify risks and track performance
Experience partnering with product and engineering teams to define requirements, test enhancements, and improve operational tooling
Strong project management, communication, and organizational skills, with the ability to prioritize competing needs and work effectively with offshore teams and cross-functional partners
Self-directed and comfortable operating in a fast-paced, metrics-driven environment with ambiguity and evolving priorities
Experience managing or scaling offshore, vendor, or shared-services teams
Experience applying AI, agentic workflows, machine learning, or automation to reduce manual operational work
SQL or equivalent ability to query, join, and validate provider, claims, or operational data directly
Familiarity with provider directory requirements, CMS Medicare Advantage directory accuracy expectations, or other healthcare data and network regulations

Benefits

Comp & perks

Employer sponsored health, dental and vision plan with low or no premium
Generous paid time off
$100 monthly mobile or internet stipend
Stock options for all employees
Bonus eligibility for all roles excluding Director and above
Parental leave program
401K program