Palliative Care Social Work Case Manager

Devoted Health

. Provide Social Work support to the Palliative Care Program .

Posted 9/28/2026full-timeRemote • United StatesJuniorMid-Level💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Palliative Care and Social Work, with a focus on conducting psychosocial assessments, creating personalized care plans, and facilitating goals of care conversations. Proficient in building relationships with patients and interdisciplinary teams while documenting clinical interactions in electronic health records.

Highest-signal resume keywords

Master’s Degree In Social WorkPalliative Care ExpertiseGoals Of Care ConversationsCertified Hospice And Palliative Social Work CredentialBilingual In English And Creole, Spanish, Or Vietnamese

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Psychosocial AssessmentCare Plan DevelopmentAdvanced Care PlanningBehavioral Health ReferralsLong-Term Care PlanningPatient Abuse InvestigationElectronic Health Record Documentation

Soft Skills

Interpersonal SkillsCommunication SkillsRelationship BuildingSelf-Starter

Tools & Technologies

Telehealth PlatformsVideo Conferencing Tools

Certifications & Qualifications

Active Social Work LicenseCertified Hospice And Palliative Social Work Credential

Industry Keywords

Palliative CareHospiceGeriatricsHealth InsuranceMedicare Advantage

About the role

Key responsibilities & impact

Provide Social Work support to the Palliative Care Program
Conduct telephonic and video visits with patients and caregivers
Establish trust and build strong relationships with patients
Collaborate with clinicians, nurses, care coordinators, and interdisciplinary teammates
Conduct Social Work interventions and psychosocial assessments
Create personalized care plans tailored to members’ needs
Provide emotional and caregiver support
Assist with complex family and support issues
Complete goals of care conversations and advanced care planning
Conduct long-term care planning and placements
Place and follow through on behavioral health referrals
Investigate concerns for patient abuse or neglect
Support patients, caregivers, and families with goals of care and social drivers of advanced care planning
Facilitate and participate in family meetings and joint visits
Participate in team huddles, panel reviews, interdisciplinary team rounds, and program development
Build relationships and coordinate with local market and internal stakeholders
Document all clinical interactions in the electronic health record

Requirements

What you’ll need

Master’s degree in social work and active license
Minimum of 2 years expertise in palliative or hospice with proficiency in leading goals of care conversations, assisting with advanced care planning, and supporting people through grief, loss, and bereavement
Certified hospice and palliative social work credential, or willingness to obtain within one year of employment
Comfortable with technology and a fast-paced environment
Self-starter with ability to succeed in a work-from-home environment
Strong interpersonal and communication skills
Comfortable working with patients over video and phone
Bilingual in English and Creole, Spanish, or Vietnamese (nice to have)
Experience in health insurance (Medicare Advantage a plus) (nice to have)
Experience in geriatrics (nice to have)

Benefits

Comp & perks

Employer sponsored health, dental and vision plan with low or no premium
Generous paid time off
$100 monthly mobile or internet stipend
Stock options for all employees
Bonus eligibility for all roles excluding Director and above
Commission eligibility for Sales roles
Parental leave program
401K program