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Devoted Health

Senior Claims Benefit Configuration Associate

Devoted Health

. Oversee all aspects of claims benefit setup, analysis, mapping, testing, troubleshooting, and implementation .

Posted 9/25/2026full-timeRemote • United StatesSenior💰 $58,000 - $96,000 per yearWebsite

About the role

Key responsibilities & impact
  • Oversee all aspects of claims benefit setup, analysis, mapping, testing, troubleshooting, and implementation
  • Ensure accurate configuration of member cost share, benefit limitations, and provider payment information
  • Act as a liaison across departments regarding benefit and claims processing
  • Support interpretation, analysis, implementation, and audit of claims configuration, including benefits, authorization, denial library, CMS billing and coding guidelines, and Devoted payment policies
  • Manage the claims benefit configuration inbox and respond to stakeholder questions while maintaining turnaround times and response quality
  • Develop, implement, and enforce quality control procedures for claims configuration
  • Perform routine reviews to enhance configuration accuracy and performance
  • Lead end-to-end 1/1 annual readiness for benefit configuration and BID application management
  • Establish project timelines, maintain documentation, and facilitate cross-functional alignment with MedProduct, Clinical, and Claims teams
  • Oversee the Devoted Denial Reasons library and ensure accurate mapping of internal denial codes
  • Identify, design, and implement process improvements to scale configuration operations, reduce error rates, and streamline cross-team execution

Requirements

What you’ll need
  • Proven experience analyzing data sets to generate insights and turn those insights into action
  • Strong analytical and problem-solving skills
  • Fluency in google-sheets/excel
  • Ability and desire to learn new tools
  • Experience working with data analytics team on more involved data asks
  • Strong organizational skills and experience managing high-impact workflows with compressed timelines
  • Excellent communication and collaboration skills for working with cross-functional teams
  • Exceptional organizational skills, adept at prioritizing tasks effectively to consistently meet deadlines
  • Thrives in a fast paced, metrics driven environment and is comfortable with ambiguity
  • Some knowledge of health insurance claims processing, regulations, and compliance requirements
  • Certified professional coder (CPC) is a plus
  • Experience collaborating with offshore resources or distributed teams, with the ability to clearly communicate priorities and task requirements without direct managerial authority
  • Experience applying AI and automation to reduce manual operational work
  • Bachelor’s degree is desired; relevant professional experience will be considered in lieu of a bachelor's degree

Benefits

Comp & perks
  • Employer sponsored health, dental and vision plan with low or no premium
  • Generous paid time off
  • $100 monthly mobile or internet stipend
  • Stock options for all employees
  • Bonus eligibility for all roles excluding Director and above
  • Commission eligibility for Sales roles
  • Parental leave program
  • 401K program