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Senior Claims Benefit Configuration Associate
Devoted Health. Oversee all aspects of claims benefit setup, analysis, mapping, testing, troubleshooting, and implementation .
About the role
Key responsibilities & impact- Oversee all aspects of claims benefit setup, analysis, mapping, testing, troubleshooting, and implementation
- Ensure accurate configuration of member cost share, benefit limitations, and provider payment information
- Act as a liaison across departments regarding benefit and claims processing
- Support interpretation, analysis, implementation, and audit of claims configuration, including benefits, authorization, denial library, CMS billing and coding guidelines, and Devoted payment policies
- Manage the claims benefit configuration inbox and respond to stakeholder questions while maintaining turnaround times and response quality
- Develop, implement, and enforce quality control procedures for claims configuration
- Perform routine reviews to enhance configuration accuracy and performance
- Lead end-to-end 1/1 annual readiness for benefit configuration and BID application management
- Establish project timelines, maintain documentation, and facilitate cross-functional alignment with MedProduct, Clinical, and Claims teams
- Oversee the Devoted Denial Reasons library and ensure accurate mapping of internal denial codes
- Identify, design, and implement process improvements to scale configuration operations, reduce error rates, and streamline cross-team execution
Requirements
What you’ll need- Proven experience analyzing data sets to generate insights and turn those insights into action
- Strong analytical and problem-solving skills
- Fluency in google-sheets/excel
- Ability and desire to learn new tools
- Experience working with data analytics team on more involved data asks
- Strong organizational skills and experience managing high-impact workflows with compressed timelines
- Excellent communication and collaboration skills for working with cross-functional teams
- Exceptional organizational skills, adept at prioritizing tasks effectively to consistently meet deadlines
- Thrives in a fast paced, metrics driven environment and is comfortable with ambiguity
- Some knowledge of health insurance claims processing, regulations, and compliance requirements
- Certified professional coder (CPC) is a plus
- Experience collaborating with offshore resources or distributed teams, with the ability to clearly communicate priorities and task requirements without direct managerial authority
- Experience applying AI and automation to reduce manual operational work
- Bachelor’s degree is desired; relevant professional experience will be considered in lieu of a bachelor's degree
Benefits
Comp & perks- Employer sponsored health, dental and vision plan with low or no premium
- Generous paid time off
- $100 monthly mobile or internet stipend
- Stock options for all employees
- Bonus eligibility for all roles excluding Director and above
- Commission eligibility for Sales roles
- Parental leave program
- 401K program