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Devoted Health

Transitions of Care Medical Assistant – Member Outreach

Devoted Health

. Call inbound and outbound patients after discharge to check on their condition and confirm they received needed assistance .

Posted 10/13/2026full-timeRemote • United StatesJuniorMid-Level💰 $23 - $27 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient coordination and post-discharge follow-up, ensuring effective communication between patients, providers, and caregivers. Proficient in managing healthcare services and facilitating interdisciplinary collaboration to achieve positive patient outcomes.

Highest-signal resume keywords
Medical Assistant CertificationBilingual in English and SpanishExperience in HealthcareExperience in Managed CareExperience in Home Health

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
CollaborationCommunicationPatient Advocacy
Certifications & Qualifications
Medical Assistant Certification
Industry Keywords
Post-Discharge CoordinationHome Health CareCommunity HealthTransportation CoordinationDME CoordinationInterdisciplinary HuddlesPatient Follow-UpCaregiver CollaborationManaged Care

About the role

Key responsibilities & impact
  • Call inbound and outbound patients after discharge to check on their condition and confirm they received needed assistance
  • Work with affiliated vendors to coordinate transportation, DME, meals, home health care, and other services
  • Assist with scheduling post-discharge TOC APP, PCP, and Specialist visits
  • Collaborate with patients, providers, and caregivers to ensure positive outcomes
  • Work with TOC team members toward team-based goals, including interdisciplinary huddles
  • Participate in and assist with pilot programs
  • Coordinate with medical providers and facilities to access discharge records
  • Follow escalation processes to the clinical team to ensure patients receive needed evaluation and care

Requirements

What you’ll need
  • An active and clear Medical Assistant Certification
  • 2-3 Years of Experience in healthcare, managed care, home health, and/or community health setting
  • Fully bilingual in English and Spanish

Benefits

Comp & perks
  • Employer sponsored health, dental and vision plan with low or no premium
  • Generous paid time off
  • $100 monthly mobile or internet stipend
  • Stock options for all employees
  • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
  • Parental leave program
  • 401K program