Senior Operations Analyst, Student Finance

DeVry University

. Drive end-to-end operational excellence across the Student Financial lifecycle, including Financial Aid Management, Billing and Receivables, and Payment and Cash Operations.

Posted 11/5/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Student Financial Operations, including Financial Aid Management, Billing, and Payment Systems, while leveraging automation tools like Power Automate and Power Query to optimize processes and enhance data integrity. Strong analytical skills support effective decision-making and compliance within financial frameworks.

Highest-signal resume keywords

Student Finance OperationsFinancial Aid Management SystemsPower AutomateData AnalysisProcess Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial Aid ManagementBillingPayment OperationsData IntegrityKPI DevelopmentProcess RedesignAutomation SolutionsExcelPower QueryPower BI

Soft Skills

Analytical SkillsProblem-SolvingCommunicationAdaptabilityIndependent Work

Tools & Technologies

BannerSalesforceProSAMFederal Student Aid SystemsVA Web-Based Applications

Industry Keywords

Operational ExcellenceCompliance ProcessesWorkflow OptimizationCapacity PlanningChange Management

About the role

Key responsibilities & impact

Drive end-to-end operational excellence across the Student Financial lifecycle, including Financial Aid Management, Billing and Receivables, and Payment and Cash Operations.
Perform processing across Student Finance functions to maintain operational fluency and support priority workloads.
Serve as a cross-functional subject matter expert across Student Financial Aid, Billing, and Payment systems.
Execute and validate complex financial transactions, ensuring data integrity across systems.
Support escalations and exception handling requiring deep system knowledge.
Lead optimization of Student Financial systems and workflows.
Design and implement automation solutions using Power Automate, Power Query, reporting tools, and other automation and AI platforms.
Partner with IT to define system requirements and enhancements.
Improve audit, reconciliation, and compliance processes and eliminate manual work through automation and process redesign.
Analyze data across systems to identify trends and risks.
Develop KPI dashboards, operational scorecards, and performance monitoring frameworks.
Support capacity planning, workload forecasting, and scalability assessments.
Establish data validation and monitoring frameworks.
Map and redesign workflows, maintain SOPs and process documentation, and apply design thinking, systems thinking, and data-driven methodologies.
Conduct process experiments, pilots, and proofs of concept.
Support project planning, requirements gathering, user acceptance testing, implementation, and post-launch measurement.
Evaluate emerging technologies and industry best practices and recommend solutions.
Act as a liaison between Student Finance, IT, and Operations teams.
Support project execution, training, change management, workshops, and discovery sessions.

Requirements

What you’ll need

Bachelor’s degree in Business, Finance, Information Systems, or related field.
4–6+ years of experience in student finance operations or process optimization.
Experience with systems such as Banner, Salesforce, & ProSAM or other Financial Aid Management systems.
Experience with Federal Student Aid, 3rd party billing, and VA web-based applications.
Maintain access to federal systems, which requires no defaulted federal student loans.
Strong technical proficiency in Excel, Power Query, Power Automate, and Power BI or equivalent technologies.
Strong analytical, problem-solving, and communication skills.
Ability to manage multiple priorities and work independently.
Demonstrated ability to quickly learn and adapt to new technologies, systems, and tools in a fast-paced, evolving environment.