Senior Account Manager

Devsu

. Own and grow a portfolio of Devsu’s most valuable enterprise and mid-market technology clients .

Posted 10/16/2026full-timeTampa • Florida • United StatesSenior💰 $10,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and client success within technology services, focusing on revenue growth, retention strategies, and relationship management. Proficient in developing strategic account plans and frameworks to drive client satisfaction and business outcomes.

Highest-signal resume keywords

Account ManagementClient SuccessRevenue GrowthCRM ProficiencyNegotiation Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ManagementClient SuccessRevenue GrowthStrategic PlanningContract NegotiationForecastingDigital Solutions UnderstandingBusiness DevelopmentKPI AlignmentUpselling

Soft Skills

Communication SkillsRelationship BuildingMentoringProactive ManagementCollaboration

Tools & Technologies

SalesforceHubSpotCRM ToolsReporting Tools

Certifications & Qualifications

Bachelor’s DegreeMBA

Industry Keywords

Technology ServicesDigital TransformationSoftware ConsultingHigh-Growth EnvironmentAccount Management Frameworks

About the role

Key responsibilities & impact

Own and grow a portfolio of Devsu’s most valuable enterprise and mid-market technology clients
Serve as the senior point of contact for key client relationships
Identify, scope, and close upsell and cross-sell opportunities
Drive client retention and satisfaction through proactive relationship management and value-driven delivery
Develop strategic account plans, growth strategies, and success roadmaps aligned with quarterly and annual KPIs
Lead renewal negotiations, pricing discussions, and contract changes
Forecast revenue, retention, and pipeline growth
Collaborate with Delivery, Operations, and Marketing to ensure high-quality client outcomes
Define scalable account management frameworks, playbooks, and success metrics with leadership
Mentor colleagues and share account management best practices
Represent Devsu at industry events, conferences, networking engagements, and client meetings
Operate with autonomy and accountability in a high-growth technology services environment

Requirements

What you’ll need

5+ years of experience in account management, client success, or enterprise relationship management, ideally within technology services, digital transformation, or software consulting
Demonstrated success in meeting or exceeding growth and retention goals
Experience managing a $2M+ book of business with proven revenue expansion results
Strong communication, negotiation, and executive relationship-building skills
Solid understanding of technology and digital solutions, with the ability to speak confidently to both technical and business stakeholders
Proficiency with CRM and reporting tools (Salesforce, HubSpot, or equivalent)
Ability to travel domestically (estimated 20–30%) for client meetings and industry events
Experience in high-growth technology consultancies or nearshore software development preferred
Familiarity with building or scaling account management frameworks from the ground up preferred
Bachelor’s Degree in Business, Marketing, or related discipline preferred; MBA a plus

Benefits

Comp & perks

Competitive base salary with performance-based incentives tied to growth and retention success
Hybrid work flexibility based in Florida
Influence and help shape the foundation of a growing Account Management function
High-visibility role reporting directly to the Chief Growth Officer
Compensation plan: Base Salary + Performance Bonus tied to two primary metrics (Upsell Revenue Growth & Revenue Retention)
Workplace values personal and professional growth, well-being, innovation, collaboration, long-term client partnerships, and global impact