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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project management skills with proficiency in managing busy accounts and high volumes of asset production. Capable of effective communication, collaboration, and maintaining high-quality deliverables within tight deadlines.
Highest-signal resume keywords
Project ManagementClient Relationship ManagementAttention to DetailMicrosoft Office ProficiencyExperience with Project Management Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementAsset Production ManagementProofreadingDeadline ManagementAccount Administration
Soft Skills
Excellent CommunicationInterpersonal SkillsProblem-SolvingProactive ApproachTeam Collaboration
Tools & Technologies
SmartsheetTrelloBasecampMonday.comAsanaTeamwork
Industry Keywords
ArtsLive EntertainmentCreative GuidelinesClient FeedbackAccount Management
About the role
Key responsibilities & impact- Support the Account Manager with planning, coordination, and communication of account activity
- Project manage creative jobs and collaborate with creative teams to meet client expectations
- Manage creative and website briefing, client feedback and approval, trafficking, and supply
- Manage the production cycle, including briefing and client quote sign-off
- Develop understanding of brand values and creative guidelines
- Organise meetings, agendas, reports, documents, calls, catering, technology, transport, and personnel
- Build relationships with client stakeholders and understand their expectations
- Act as the day-to-day workflow contact for clients and help resolve client issues
- Create regular account status reports
- Maintain work-in-progress documents and account administration
- Track deadlines and briefing work across the account team
- Ensure documents and client deliverables are consistent, high-quality, and proofread
- Communicate meeting agendas and circulate relevant materials
- Take meeting notes and share them with the team
- Attend team meetings and training
- Manage job opening, closing, and billing alongside Account Managers
- Support Account Managers with ad hoc client needs
- Report to a Senior Account Manager and collaborate cross-departmentally with Creative Studio, Media Planners, and Organic Social teams
Requirements
What you’ll need- Passion for the arts and live entertainment industry
- Experience managing busy accounts with a high volume of asset production
- Strong project management skills; able to identify, communicate and manage deadlines effectively
- Experience with project management tools such as Smartsheet, Trello, Basecamp, Monday.com, Asana, or Teamwork
- Proficiency in Microsoft Office suite, including Outlook, Word, Excel, Teams, and PowerPoint
- Excellent communication and interpersonal skills
- Excellent problem-solving abilities
- Meticulous attention to detail and proofreading ability
- Ability to produce high-quality work within tight deadlines
- Proactive approach and ability to add value within an account team
- Ability to collaborate and thrive in a team environment
Benefits
Comp & perks- 25 days holiday, rising by one day to a maximum of 30 days after 3 years’ service
- Flexible / Hybrid working
- Company pension scheme
- Summer Fridays
- Cognitive Behavioural Therapy (CBT)
- Ability to purchase additional annual leave
- Private health insurance after three years’ service
- Medicash
- Enhanced Maternity and Paternity package
- Life Assurance
- Income Protection
- Season ticket Loan
- Cycle2Work Scheme
- Complimentary theatre/entertainment tickets