FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Working Student, Chat Support
DFV Deutsche Familienversicherung AG. Advise customers on pet insurance via WhatsApp and live chat .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills with a friendly and empathetic approach while advising customers on pet insurance. Proficient in managing customer inquiries and data using HubSpot and capable of adapting to digital tools and processes.
Highest-signal resume keywords
Customer CommunicationHubSpot ProficiencyTyping Speed of 80 WPMEmpathy in Customer InteractionsAvailability for Evening and Weekend Shifts
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Friendly CommunicationEmpathetic InteractionReliability
Tools & Technologies
HubSpot
Industry Keywords
Pet InsuranceCustomer SupportLive ChatDigital ToolsCustomer Data Management
About the role
Key responsibilities & impact- Advise customers on pet insurance via WhatsApp and live chat
- Answer questions about insurance plans
- Manage multiple chats simultaneously and ensure prompt responses
- Manage customer data, inquiries, and deals in HubSpot
- Support prospects and customers in a friendly and reliable manner
- No cold calling; engage with people who have already expressed interest in pet insurance
Requirements
What you’ll need- Own a pet (dog, cat, horse, etc.)
- Typing speed of at least 80 words per minute
- Friendly and empathetic communication in chat
- Openness to digital tools and processes
- Willingness to quickly learn HubSpot and similar tools
- Reliability and availability for scheduled evenings and 7 hours every Saturday
- Currently enrolled as a student
- At least 1.5 years remaining in your studies
- Willingness to work Monday to Friday evenings between 5:00 p.m. and 10:00 p.m., as well as 7 hours every Saturday
- 20 hours per week over 4 or 5 days
Benefits
Comp & perks- 20 days of annual leave
- 100% remote work from home
- Fixed working hours without chaotic shift schedules
- Time off for lectures and university days
- Digital tools, automation, and AI
- Comprehensive onboarding
- Product training and clear guidelines
- Twice-yearly in-person strategy meetings and team celebrations
- Startup spirit and early responsibility