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Stakeholder Engagement Specialist, Disability Services
Dhaka Technologies Limited Company. Lead day-to-day engagement with individuals receiving developmental disabilities services, families, caregivers, providers, advocates, support coordinators, regional offices and legislative stakeholders .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in stakeholder engagement and community outreach within human services, particularly in developmental disabilities. Proficient in designing and facilitating feedback mechanisms, synthesizing insights into actionable recommendations, and supporting experience-improvement initiatives.
Highest-signal resume keywords
Stakeholder EngagementCommunity Engagement ExperienceListening Session FacilitationJourney MappingProfessional Writing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Stakeholder Issue TrackingFeedback SynthesisExperience-Improvement MetricsFocus Group DesignSurvey Design
Soft Skills
CommunicationCollaborationAnalytical Thinking
Certifications & Qualifications
Bachelor's DegreeMaster's Degree Preferred
Industry Keywords
Developmental Disabilities ServicesHuman ServicesMedicaidPublic AdministrationAdvocacy Community
About the role
Key responsibilities & impact- Lead day-to-day engagement with individuals receiving developmental disabilities services, families, caregivers, providers, advocates, support coordinators, regional offices and legislative stakeholders
- Plan, recruit for and facilitate listening sessions, focus groups, advisory meetings, interviews and surveys across Maryland
- Maintain the stakeholder issue and theme tracker and centralized feedback log
- Synthesize feedback into quarterly stakeholder feedback summaries and recommendations for client leadership
- Support stakeholder and journey mapping and targeted experience-improvement initiatives with the client's regional offices
- Track before-and-after metrics for experience-improvement initiatives
Requirements
What you’ll need- Bachelor's degree in Communications, Public Relations, Social Work, Public Administration, Psychology or Sociology
- 5+ years of professional stakeholder or community engagement experience in human services, Medicaid, disability services or state or local government
- 3+ years of direct experience engaging people with intellectual and developmental disabilities, their families, and the provider and advocacy community
- Experience designing and facilitating listening sessions, focus groups and surveys, and turning results into written summaries and recommendations
- Experience with journey mapping or comparable service-design methods
- Strong professional writing; writing samples will be requested
- Able to travel occasionally to Baltimore, MD and the client's regional offices for in-person sessions
- Maryland or nearby residence preferred
- Available to start in December 2026
- U.S. work authorization; sponsorship is not available
- Independent of direct service providers funded by the client agency, with no financial, ownership or organizational relationship
- Master's degree in a related field preferred
- Experience with Maryland state developmental disabilities services or support coordination preferred
- Bilingual English/Spanish preferred
- Familiarity with plain-language and Section 508 standards preferred
Benefits
Comp & perks- Remote work arrangement
- Approximately 360 hours through June 30, 2027
- Flexible part-time schedule of about 10–12 hours per week, heavier during engagement cycles
- 1099 or W-2 engagement option