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Salesforce Functional Consultant
DIA Digital Consulting. Serve as a subject-matter expert and sub-project lead, translating customer requirements and solution designs into an actionable backlog in a multi-project environment .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce project management, including configuration and customization across Salesforce Clouds, while effectively translating customer requirements into actionable backlogs. Proficient in user story writing and facilitating workshops to enhance customer relationships and project outcomes.
Highest-signal resume keywords
Salesforce Project ManagementProduct Owner ExperienceUser Story WritingAgile MethodologiesBusiness-Fluent German and English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce ConfigurationSalesforce CustomizationProcess AnalysisProcess ModelingUser Story Writing
Soft Skills
Customer EngagementWorkshop FacilitationCommunication
Tools & Technologies
Salesforce CloudsAgile MethodologiesWaterfall Methodologies
Industry Keywords
Business AdministrationCross-SellingUpsellingFunctional Consulting
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Serve as a subject-matter expert and sub-project lead, translating customer requirements and solution designs into an actionable backlog in a multi-project environment
- Conduct workshops and alignment meetings with customers to gather and validate requirements
- Provide comprehensive functional consulting in the customer context, including an initial assessment of business value
- Maintain the backlog in close collaboration with customers and the Solution Development Team, including serving as Product Owner and writing user stories
- Promptly clarify functional questions from the Solution Development Team and support implementation
- Act as the link between the customer and the Solution Development Team
- Contribute a sales perspective during ongoing project engagements, for example by identifying opportunities to expand the customer relationship
Requirements
What you’ll need- Successfully completed university degree or equivalent qualification
- Extensive experience in Salesforce projects, including at least one Salesforce Cloud, with declarative configuration and customization
- Experience as a Product Owner, including user story writing
- Knowledge of process analysis and modeling
- Knowledge of various project management methodologies, including agile and waterfall
- Basic understanding of business administration
- Business-fluent German and English
- Residence in Germany
- Nice to have: Experience with multiple Salesforce Clouds
- Nice to have: Experience presenting and facilitating customer workshops
- Nice to have: Initial sales experience in a project context, for example identifying cross-selling or upselling opportunities
Benefits
Comp & perks- Remote work option
- Flat hierarchies
- Significant scope for shaping your work
- Exciting and challenging projects
- Collaboration with customers on international Salesforce projects